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Pavan Ramchand
I regard TMI as the "Bodhi Tree"...
   Business Manager 

  

Detailed Job Description
Job Title
Business Manager
Business Line  Ncare
Reports to Business Head - Ncare  Unit :  TMI
Location Delhi, Mumbai & Hyderabad
 
Overall Purpose of the Job

1. For billing and collections through customer engagement and candidate engagement.

2. Account management for the business line.

3. To provide leads for cross selling.

 
S.no
Domain
Specific key areas of the job Key performance indicators
1
Sales & business dev. To generate an overall min revenue for the business line  1. Total net revenue per month

2. Indents to be managed & closed per month
2
Customer Service Ensure timely collections  1. Debtors outstanding (not to exceed 45 days)

2. Bad debts on total billing (not to exceed 2%)
3
Pre-sales/Consulting Customer engagement

1. Account mining - One actionable lead per customer per annum

2. 75% of existing customers to be retained

3. Customer feedback (min 3 on 5 point scale)

4
Collections Internal Process 1. Internal service rating on compliance (min 4 on 5 point scale)
5
Quality Self Development  1. Should be a member of at least one local HR association

2. Min 2 tranining programs to be attended (online/offline)
 


      Priority circle in insurance / Managers of Trade
      Associations

      Bank Wealth Management Managers/ Recruitment
      Agencies / Office Automation solution sales

      Pre sales in IT/e-Learning sales/Staffing sales/RPO
      sales /Media corporate sales

      Job board sales/retired Short service commissoned
      officers with MBA, from non-fighting units like EME,
      signals, armed services corps with private sector
      experience

Educational Qualifications:

      Engineering qualification preferred MBA essential
      (From top 50 B Schools excluding top 5 B Schools)

Age:

      Between 26 to 30 years

Knowledge,Skills & Attitude:

      1. B2B Sales

      2. Comprehension of business issues

      3. HR knowledge an added advantage

      4. Analytical skills - Number driven

      5. Networking skills

      6. Presentation skills

      7. Negotiation skills

      8. Influencing skills

      9. Communication skills 

     10. Consultative mindset

     11. Learning orientation

     12. Passionate about job

     13. Hands on attitude

     14. Outcome orientation

     15. Positive mindset

     16. Team Orientation

     17. Extrovert

Gender:

      Female candidates preferred

Additional requirements      1. Succesful in the current job

     2. Presentable personality

     3. Managing small teams or working alone
Experience:

      3 to 6 years in selling to enterprises or in recruiting

Salary:       To pay 3.5 - 5 Lacs CTC p.a.(including variable
      pay)
Physical demands:

      Travel extensively for sales locally and nationally 

Experience in:

      Industrial sales/IT solution sales/Business
      consulting/HR consulting/Event Management

      FMCG Key Account Manager/Bank Relationship
      Managers/ Banquet Sales/Corporate Training
      sales

 

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